If you have other questions, please just send it to info@ollabag.com.
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Q&A
Q: What makes the Olla Bag unique?
The Olla Bag seamlessly converts from a stylish handbag into a rolling trolley, offering both fashion and functionality.
Q: What materials is the Olla Bag made of?
The bag is crafted with durable Cordura fabric (as a trolley), a leather lid and pocket for elegance, and an EVA base for structure and stability.
Q: How much weight can the Olla Bag made carry?
The bag is designed to hold up to 15 kilograms making it ideal for carrying shopping items and daily essentials.
Q: Is the Olla Bag waterproof?
The Cordura fabric is water-resistant, offering protection against light rain and spills, but it is not fully waterproof.
Q: How does the bag convert into a trolley?
Please see the instructions here:
link
Q: Are the wheels replaceable?
No, the wheels cannot be replaced.
Q: How do I clean my Olla Bag ?
- Leather parts: Wipe with a damp cloth and use a leather conditioner if needed.
- Cordura fabric: Clean with mild soap and water.
- EVA base: Use a soft cloth and mild detergent to remove dirt.
- Wheels: Clean regularly with a soft brush and apply silicone lubricant for smooth rolling.
Q: Do you ship internationally?
Yes, we offer worldwide shipping. Shipping fees and delivery times vary based on location.
Q: What is your return policy?
We offer a 14 days return policy if the bag is unused and in original condition. Please visit our Returns & Refunds page for details.