Shipping Policy

Thank you for shopping with Olla Bag.


Delivery Times


UK orders: Please expect 3–5 working days

International orders: We ship worldwide but allow additional transit time for international destinations.

If there’s a significant delay, we will contact you via email.


Order Confirmation


You will receive an order confirmation email after placing your order.
A shipping notification email will follow once your order has been dispatched.


Missing Orders


If you haven’t received your order within 10 days of your shipping confirmation email,
please contact us at info@ollabag.com with your name and order number — we will
look into it for you.


Please note: we cannot take responsibility for postal service delays outside of our
control.